What Our Guests Say
The staff were very welcoming and helpfull during our stay. I would definitely stay again
Excellent quality hotel for a good price. It's a little out of the city but close to Ponds Forge, but this is reflected in the price. The room was a good size, clean with a good space to work with a comfortable chair. The bathroom was a good size, clean and easy to use. The bed fit me (6' 3") well and was comfortable, the pillows were comfortable too. The staff were very friendly and helpful. If I am back in Sheffield I will certainly look at staying here again.
Good sized comfortable rooms. Bathroom with a bath. Helpful staff.
Good location, easy to find, close parking under £7 for 24hrs, friendly staff, Uber was less than £4 from city centre, comfortable, and large room. Overall good value for money.
Room was large and comfortable, staff were friendly and the location is decent. Price was good therefore overall it was an enjoyable stay, thank you.
It was easy to get to from the station and there were lots of nice places to eat nearby. The staff were really friendly and helpful, they made me feel very welcome. The two staff on the desk when I arrived at 3pm on 12th April were great, sorry I didn't catch their names! The room was really big, the view was nice, everything was clean and comfortable. I was booked the hotel for a work trip but I would definitely stay again. It was great value for money.
Room was spacious clean and comfortable. Bed was comfortable.
Close to ponds forge and town centre. Staff were very nice and accommodating
Quick to check in all staff were lovely
Location is not in the nicest part of town, but close to the centre. Staff were incredibly welcoming and couldn't do enough for me. The manager was on hand and made sure everything was absolutely spot on. The room was freshly renovated, large and had everything i needed in it. Very easy check in and out. Amazing value for money. I highly recommend.
The staff were excellent. The decor is a little tired but not dirty. I felt I got very good/ excellent value for money. It is well located, just a 10 min walk from the station with a small back pack being a senior citizen. Tram line also at the station. Breakfast,at £10, again really good value for money. This is the first time I have stayed at this hotel but I am back in Sheffield again in March and have booked again for this visit.
For a budget hotel, It's really nice. The room (and the other parts of the hotel I saw) are clean and fresh looking. Clean bathroom, with plenty of hot water. Clean towels in the bathroom and an extra one in the top of the wardrobe. Both the room and bathroom are a good size. The breakfast was tasty, hot and plentiful. I had a couple of bottles of Peroni in the evening, which were very reasonably priced. The staff are super friendly...I stayed with my 2 elderly staffy cross dogs, and apparently they're a bit, well...fragrant, shall we say 😬 (we'd been caught in the rain just before arriving, which obvs didn't help matters) I can't actually smell them...I'm most likely noseblind to them...but the owner was really nice and not judgy at all when he explained the issue to me, (which was really appreciated, because it's a bit embarrassing isn't it!) so I'm happy to pay the bit extra for an additional carpet deep clean (which they do every 3 days anyway) (I probably shouldn't ask if they can deep clean the dogs while they're at it, should I? No, definitely don't do that...😁) I didn't use the TV or the WiFi, so can't comment on those.
"The staff were very friendly and helpful, especially Sandeep the general manager - he had a lot of time for me and you can see he is very passionate about the hotel, the industry and his guests. The hotel actually changed names during my stay, so is now a Best Western. The room was a good size and had everything I needed for my stay. You get a discount on the parking at the NCP car park which makes it around £5 per day. Hotel is going through some changes so think things will get better still."
"Had a pleasant stay here for NYE! All the staff were really friendly and helpful and the room we booked was clean, had lots of space and lots of amenities! Would definitely book this hotel again!"
"Friendly staff, comfy room, great shower and fantastic buffet breakfast"
"Great sized room.& Bathroom very cosy & warm during the night Restaurant was good value too."
"Very helpful and attentive staff. Parking next door in NCP."
"Its not a fancy hotel but its Great value for money and comfortable beds. clean and welcoming staff, Especially Raji who was working in the restaurant for breakfast."
"Very friendly staff, big room and will stay again"
"Pretty good breakfast. Nice staff. And I must say that the hotel was generally cleaner than I expected and the quality was higher than some of the reviews I had read."